Privacy Policy

1. Introduction

VM Capital ("we", "our", or "us") operates Remindio, a personal memory and reminder assistant accessible via WhatsApp and web application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using Remindio, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Phone Number: Your WhatsApp phone number for authentication and messaging.
• Messages: The content of messages you send to Remindio, including reminders, notes, and queries.
• Memories: Information you ask Remindio to remember, such as passwords, preferences, dates, and notes.
• Calendar Data: If you connect Google Calendar, we access your calendar events to provide scheduling assistance.
• Email Data: If you connect Gmail, we access emails you forward to Remindio for processing.

2.2 Information Collected Automatically

• Usage Data: How you interact with our service, including message timestamps and feature usage.
• Device Information: Browser type, device type, and operating system when using our web application.
• Log Data: Server logs including IP addresses and access times.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the Remindio service
• Send you reminders at your requested times
• Store and retrieve your memories when you ask
• Process and respond to your messages
• Improve and personalize your experience
• Send service-related notifications
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use:

• SSL/TLS encryption for all data in transit
• Encrypted database storage for data at rest
• Secure cloud infrastructure providers
• Regular security audits and updates

5. Third-Party Services

We integrate with the following third-party services:

• WhatsApp (Meta): For messaging functionality. Subject to Meta's Privacy Policy.
• Google: For Calendar and Gmail integration, if you choose to connect. Subject to Google's Privacy Policy.
• OpenAI: For natural language processing. Your messages are processed to understand intent.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these circumstances:

• With service providers who assist in operating our service (under strict confidentiality agreements)
• To comply with legal obligations or court orders
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets (with notice to you)

7. Your Rights

You have the right to:

• Access: Request a copy of the data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data ("Right to be Forgotten")
• Export: Request your data in a portable format
• Withdraw Consent: Disconnect third-party services at any time

To exercise these rights, contact us at privacy@remindio.ai or message "Delete my data" to Remindio on WhatsApp.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. Completed reminders are automatically deleted after 30 days. You can request deletion of all your data at any time. Upon account deletion, we will remove your data within 30 days, except where retention is required by law.

9. Children's Privacy

Remindio is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of Remindio after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: